Reference

Privacy Policy for Your 9q1 Account

Baccarat, Shark Attack, Football Strike, Cash or Crash, Bingo and Fishing War sit behind one account, so our Privacy Policy explains what account, device, cookie and payment records…

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9q1 Privacy Policy for Your 9q1 Account
CONTACT PATHS

Three Ways to Reach Privacy Support

Privacy questions should reach the team that can identify your account safely, not a public comment thread.

Account help desk Use the account help desk when you want to ask what data we hold, correct profile details or check the status of a privacy request tied to your registered mobile number or email address.
Email privacy contact Send a privacy email when your request needs attachments, identity proof or transaction references. We read these messages with account safety in mind and reply after matching the request to your profile.
Wallet query route Choose the wallet query route for UPI, Paytm, PhonePe or Google Pay records. Share the transaction reference and date so we can trace status logs without asking for app passwords.
PRIVACY CONTROLS

Six Checks Behind Your Data Choices

We handle privacy as an account operation, not as a generic form. Each request is checked against your profile, login history and wallet records so that personal data is not released to…

Data collection

We collect only the details needed to open, verify and operate your account, including contact fields, login records, device signals, cookie tags and support messages you send through our contact paths.

Cookie handling

Cookies help remember session status, language choices and security checks. You can manage browser cookie settings, but some account pages may ask you to log in again after cookies are cleared.

Account security

Login alerts, device records and verification prompts help us spot access that does not match your usual pattern. We use these checks before changing sensitive profile or wallet details.

Payment records

UPI, Paytm, PhonePe and Google Pay references are kept to confirm wallet status, trace failed requests and answer account queries. We store transaction status data, not your banking app password.

Retention handling

Some records are kept while your account remains active, and some are held longer for payment audit, dispute checks or lawful requests. We remove or anonymise data when retention is no longer needed.

Change requests

You can ask us to correct profile details, send a copy of account data or consider deletion where lawful. We verify identity before acting because privacy changes can affect wallet and access records.

Privacy Policy Questions for Your Account

These answers explain how the Privacy Policy applies when you open an account, browse games, use cookies, contact support or make a payment request through local India methods. The answers focus on data handling, your choices and the checks we use before responding. For account-specific action, contact us through a private support route after logging in where possible.

It covers details you give us, such as name, mobile number, email address and verification material, plus login records, device data, cookie tags, support messages and wallet references linked to your account.

We use UPI, Paytm, PhonePe and Google Pay references to confirm wallet status, trace failed transactions and answer account queries. We do not ask for banking app passwords or private PINs.

Yes. You can request a copy of account-linked data through the privacy contact path. We verify your identity first, then share data that can lawfully be provided without exposing another person’s details.

Contact support with the registered mobile number or email address and the field that needs correction. We may request identity proof before changing details that affect account access or wallet records.

Cookies and similar tags help keep sessions active, remember basic choices and protect logins. You can clear them in your browser, though doing so may require a fresh login.

Retention depends on the data type, account activity, payment audit needs, dispute handling and lawful duties. When a record is no longer needed, we remove it or make it harder to identify you.

Use the account help desk or privacy email contact with your registered details and a clear request. For wallet-linked concerns, include the UPI, Paytm, PhonePe or Google Pay reference.

Related Pages

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